Signature Heating, Cooling and Plumbing

JOB SUMMARY

The HVAC Supervisor plays a key role in ensuring HVAC Services are executed smoothly, efficiently, and in alignment with company standards. This role acts as a bridge between the sales proposal and the installation team—identifying any discrepancies, developing proactive solutions, and coordinating with the salesperson to initiate change orders when needed. This position supports high-quality outcomes, customer satisfaction, and overall departmental performance. 

DUTIES & RESPONSIBILITIES

• Conduct site checks to verify scope accuracy and job readiness. 
• Identify and address any proposal oversights before or during installation. 
• Collaborate with sales to initiate timely and accurate change orders when needed. 
• Set expectations for servicing, including safety standards and code compliance. 
• Ensure jobs are properly staged and prepped (equipment, materials, plans). 
• Coach and monitor installation crews to maintain Signature’s standards of quality. 
• Conduct in-progress and final walkthroughs for quality assurance. 
• Perform occasional warranty and finishing work when necessary to ensure job completion. 
• Provide feedback loops to sales and service teams to prevent recurring issues. 
• Participate in training efforts for technicians to support skill development and performance. 

REQUIRED SKILLS & ABILITIES

• Strong leadership and communication skills to guide and influence field teams. 
• Ability to identify install challenges and navigate them proactively. 
• Comfortable working with HVAC systems and understanding technical aspects of servcing. 
• Computer proficiency (Microsoft Excel, Word, PowerPoint; mobile job platforms). 
• Strong organizational skills and ability to manage multiple moving pieces. 
• Commitment to safety procedures and PPE compliance. 
• Willingness and ability to teach, coach, and support field technicians. 

EDUCATION & EXPERIENCE 

• 3–5 years of HVAC experience, including supervisory or quality assurance roles preferred. 

 PHYSICAL DEMANDS 

• Ability to lift/push/pull up to 50 lbs. unassisted. 
• Capable of standing, walking, climbing, stooping, crawling, and crouching in varied environments. 
• Frequent use of hands/fingers for tools, equipment, and mobile devices. 

WORK ENVIRONMENT & CONDITIONS

• Exposure to both indoor and outdoor job site conditions. 
• Must pass background check, drug screening, and MVR check. 

WORK SCHEDULE 

• Monday–Friday, 6:30 AM – 3:00 PM 
• Additional hours and occasional weekends may be required during peak workload.